Terms of use and privacy policy

Any person or entity (further – user) accessing the MySurvs.com website (further – MySurvs.com) or any of the information contained herein agrees to and is bound by the following terms and conditions (agreement). This Agreement is a legal agreement between the user and MySurvs.com services that includes computer software, data storage mechanisms, databases and related designs, printed materials, and online or electronic documentation. If you do not agree to the terms and conditions of this agreement, you are not authorized to use the MySurvs.com.

MySurvs.com is website which provides the possibility to collect and manage information for its users. Registered users collect information by creating surveys and making them available to third parties by sending out invites or publishing the link of the survey.
By signing up or participating in survey at MySurvs.com, the user agrees that his/her data will be managed and processed. The user agrees that his/her data are displayed in website section "references". MySurvs.com automatically receives and stores on its servers the information from visitors’ browser. It includes IP address, cookies and other available information.
MySurvs.com user account is protected by password to protect data privacy and safety of the user. Each registered user holds responsibility not to share his access data to third parties. The user is responsible for his entered information and any other actions that are carried out using his account. The user is responsible for the confidentiality of his account data and access password.
User is allowed to use the account for personal or company use only.


Responsibility of the information contents

MySurvs.com user is solely responsible of all information that it enters in the website and sends out or makes available in any other way to third parties.
MySurvs.com does not control the data and contents which have been made available using website services. MySurvs.com does not guarantee the quality, accountability and integrity of this information.
Using MySurvs.com the user agrees not use the services to:
  • Upload, post, email, transmit or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • Harm minors in any way;
  • Impersonate any person or entity, including, but not limited to, a MySurvs.com official or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • Upload, post, email, transmit or otherwise make available any content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • Upload, post, email, transmit or otherwise make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party;
  • Upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;
  • Interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
  • Intentionally or unintentionally violate any applicable local, state, national or international law.


Privacy policy

Privacy policy states how MySurvs.com processes user information that is collected and stored at MySurvs.com databases.
MySurvs.com user account information, created surveys and results are solely the property of the user. Data confidentiality is one of MySurvs.com main operating principles. MySurvs.com will not make available user information to third parties, except in cases stated by local and international laws. MySurvs.com has rights to close user account and access to surveys, and forward the user information to authorities if laws require it or there is a reason to believe that this action should be commenced.
Signing up for MySurvs.com services and participating is voluntary. Survey participants are aware and responsible how much personal information they provide. Survey participants are aware that all provided information is available and will be used for data processing by the user of MySurvs.com.


GDPR

This Privacy Policy describes how MySurvs.com is collecting and using your information in connection with the services offered, further on SERVICES. 

This Privacy Policy is applied when any person visits any portion of the SERVICES. For the purposes of this Privacy Policy, a SUBSCRIBER is a person who creates and distributes online surveys and a RESPONDENT is a person who answers online surveys created by the SUBSCRIBER or the MySurvs.com.

SERVICES offered by MySurvs.com is voluntary. You are not required to provide any personal information unless you choose to access features of the SERVICES that require such information. If you do not agree with the terms of this policy, then please do not provide us with personal information and cease using the SERVICES.

By creating a SUBSCRIBER account or by accessing the SERVICES, you expressly consent to the collection and use of your information as described in this Privacy Policy.

You have the right to access, to delete and to restrict the processing of your personal data. Such requests should be sent to MySurvs.com using the available contact form or email of the SERVICES.

From SUBSCRIBER we collect and store the following information:

* Registration information – name, surname, institution and email address. SUBSCRIBER can view and edit this information in settings.

* Survey information - questions and responses.

* For paid account users we require billing details according to the Law of Accounting.

* Device and application data: MySurvs.com might collect data from the device the SUBSCRIBER uses to access the SERVICES - IP address, browser type and referral data.

* Information from cookies and plugins: MySurvs.com uses third party tracking services (Google Analytics) that employ cookies and plugins to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.


From RESPONDENT we collect and store the following information:
* Responses to surveys. Please note that MySurvs.com is not responsible for the content of surveys so if you have any questions about a survey you are taking, please contact the SUBSCRIBER directly.

* Registered email, IP address and registration time if RESPONDENT is subscribed to the data base of the MySurvs.com.

* Device and application data: MySurvs.com might collect data from the device the SUBSCRIBER uses to access the SERVICES - IP address, browser type and referral data.

* Information from cookies and plugins: MySurvs.com uses third party tracking services (Google Analytics) that employ cookies and plugins to collect aggregated and anonymized data about visitors to our websites. This data may include usage and User statistics.

The SUBSCRIBER who creates surveys is the Data Controller off all data received as responses, and MySurvs.com is the Data Processor of such data. 

For the processing of data on behalf of the Data Controller, the Data Processor will follow these obligations:

* To treat the personal data only to carry out the SERVICES.

* To maintain the confidentiality of the personal data within the reasonable limits and according to local legislation to which the Data Processor has access, even after the termination of the contractual relationship.

* To transfer the data of Data Controller to it required destination after receiving written request within 30 days of such request. Data transfer means are set by the Data Processor.

* To delete the data of Data Controller after receiving written request within 30 days of such request.


We use the information we collect from you to perform the SERVICES, to analyse how to improve the SERVICES provided.

We may be sending you information about products, special offers and any other information about the SERVICES by any means, including email.

MySurvs.com will be sending invites to participate in surveys to the RESPONDENTS that have subscribed to the data base of RESPONDENTS.

We do not sell or disclose SUBSCRIBER survey data or private data to third parties unless specifically requested by the SUBSCRIBER.

MySurvs.com is based in the EU and complies with the GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from EU member countries.

If you are a SUBSCRIBER, we are entitled to use your data in order to fulfil our contractual obligations with you.

In addition, we are entitled by law to use your data for direct marketing purposes, in order to send you by electronic means commercial communications related with MySurvs.com products or services which are similar to the SERVICES. You are entitled to opt out of receiving any commercial communications.

Cookies can be used to follow your activity throughout the SERVICES. 

You may cancel your account and you may opt out of receiving any emails from MySurvs.com at any time by deleting your account in the settings page. Deleting your account will cause all the data in the account to be permanently deleted from our systems within a reasonable time period.

We retain information for active MySurvs.com accounts as long as it is necessary and relevant for our operations. In addition, we may retain information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation. 

The information we store about you will be handled in accordance with this policy during the maximum time frame permitted by law. After those time limits, your information will be fully deleted or anonymised.


Other regulations

MySurvs.com has rights to inform its users on various topics and news using the website and/or email.
MySurvs.com has rights to change and update these regulations without any notifications.