Client survey

Good day!
In order to improve the quality of our services we would like you to participate in our survey. Knowledge of your requirements and needs for products will help us to build more customer-oriented services and promote the mutual cooperation.
It will take 10 minutes of your time to complete the survey.
Enter your information:
Name, Surname
1. How often do you use our services / products?
2. For how long you are using our products / services now?
3. When was the last time you purchased our service / product?
4. Where are you using our products the most? (many answers possible)
5. Please evaluate our product / service
Very bad       Very Good
6. Comparing to the same products / services available in the market, our product / service is
7. Would you recommend our product / service to others?
8. Please evaluate the new packaging and design of our product:
9. Please evaluate your satisfaction about the aspects of our service / product:
Very satisfied
Availability of products
Client service
Delivery terms
10. Are you satisfied with the outcomes of problem solving situations in case of some incidents with the service or product?
11. Your comments, complains or suggestions:
Thank you for participating in the survey.
The results will be summarized soon and introduced to you.